FAQs:
What is the return policy?
We want you to love your Montviere® watch. If for any reason you are not fully satisfied, you may request a return or exchange within 30 days of delivery.
Does my watch come with a warranty?
Your Montviere® watch is covered by a 2-year warranty from the date of purchase. This warranty covers:
- Movement defects
- Manufacturing defects in materials or craftsmanship
This warranty does not cover:
- Normal wear and tear (scratches, fading)
- Damage from misuse, accidents, or unauthorized repairs/modifications
- Water damage beyond stated resistance level
When will my order arrive?
Our orders are typically shipped out within 5-8 business days (Weekends and Holidays not included), however some orders may take shorter or longer to arrive. Please keep in mind that shipping delays are out of our control.
How can I get in contact?
We try our best to offer 24/7 customer service. Feel free to get in contact with us anytime at montviere@gmail.com, or send us a DM on Instagram.